@incollection{te2013-virtual,
  title = {Virtual Customers in a Multiagent Training Application},
  author = {Mathieu, Philippe and Panzoli, David and Picault, Sébastien},
  booktitle = {Transaction on Edutainment IX},
  editor = {Pan, Zhigeng and Cheok, Adrian David and Müller, Wolfgang and Liarokapis, Fotis},
  pages = {97-114},
  year = {2013},
  volume = {7544},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {9783642370410},
  note = {Selected Revised papers of VSGAMES'2011},
  abstract = {No abstract},
  hal-id = {hal-00826443},
  x-genre = {chapitreDeLivre},
  x-language = {EN},
  x-international-audience = {Yes},
  x-timestamp = {2013-05-27},
  x-missing = {issn,pdf}
}